Refund policy

Digital Products — All Sales Final

All wallpapers sold on our store are digital downloads. Once the download files have been delivered or accessed, the sale is considered final and no refunds, returns, or exchanges will be issued. This is due to the nature of digital products, which cannot be returned once they have been delivered.

By completing your purchase, you acknowledge and agree that you are buying a digital product and that you waive any right to a refund once the files have been sent or made available for download.

Problems With Your Order

We stand behind the quality of our products. If you experience any of the following, please contact us and we’ll be glad to help:

• You did not receive your download link or files

• The files are corrupted, damaged, or won’t open

• You received the wrong product

In these cases, reach out to us at jorgecotela10@gmail.com  within 14 days of your purchase, and we will work to resolve the issue by re-sending the files or providing a working download link.

Contact Us

If you have any questions about this Refund Policy, please contact us at jorgecotela@gmail.com or +34 623028261 (WhatsApp) before making a purchase.